Many locations have immediate openings for these positions. Believe it or not, it was kind of a childhood dream to work at the Apple Store. When a customer needs assistance, you quickly assess their situation. You have excellent time management skills and can make decisions quickly. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. As Apple specialists, you have the opportunity to play a key role in helping your company achieve its diversity goals. Your day in the Apple Store is filled with a range of focused support and service tasks. Certifications & Licenses: Certifications prove your skills and qualifications to current and potential employers. Copyright 2023 Apple Inc. All rights reserved. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail Product specialists monitor all aspects of a product lifestyle, including their long- and short-term development and marketing. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you continue to see this When Jeronimo first interviewed with us, he realized that personality was even more important for this role than a tech-heavy resume. Get started, Different together. Onze Discover customers needs, then follow up with the right solutions. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Get discovered. Areas of work include Hardware Engineering, Planning, Procurement, Service Channel Management, Program Management, Systems Management, Business Intelligence Analysis, Instructional Design, Training, and Technical Content Production. Apple is a drug-free workplace. You may start as a Technical Specialist troubleshooting mobile products, or become a Genius whose work includes more specialised repairs. Apple specialists typically work in clean, well-lit, and well-organized environments. When a customer needs assistance, you quickly assess their situation. When a customer needs assistance, you quickly assess their situation. They will be patient, efficient, and organized, with the ability to handle multiple tasks at once. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. You maintain composure and customer focus while troubleshooting and solving issues. Montgomery Street, San Francisco, CA 94105 (555) 432-1000 resumesample@example.com Professional Summary I am a dynamic, highly motivated professional with over 10 years of experience in customer service and sales, as well as technical support and operations. Nafisah, Apple Store ManagerSanta Monica, U.S. Come eager to listen and learn from your team, your mentors and your customers. Ultimately, its about enriching customers lives by reconnecting them with what they love about their Apple experience. You might use your expertise to develop repair processes, manage our global service and parts supply chain, build relationships with service providers, or develop and deliver technical training. Youre a leader in sales, product knowledge, and solutions, and highly influential in how you engage with customers. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video, and music projects. And thats our greatest strength. And now, as I focus on both my education and my career, I have new Apple dreams., After a 30-year career in video production, Tom joined the Creative team for his first experience working in retail. They will also learn about the computer systems and software they use. Apple technicians often work on their own to diagnose and repair devices, so they need to be able to work independently to complete their work. Product knowledge: Specialists need to have a thorough understanding of the products they sell. Salary estimated from 68 employees, users, and past and present job advertisements on Indeed in the past 12 months. At Apple, were not all the same. I went to graduate school for physics, so I knew I wanted to work in science and technology. pour nous faire part du problme. message, please email OTSI (Object Technology Solutions, Inc) has an immediate opening for IT Technical Support Specialist in Kansas City, MO (Onsite) Job Description Performs a wide variety of general maintenance and technical tasks (from least to more complex) in the support and maintenance of computers, laptops, tablets, mobile data terminals (MDT), printers, scanners, monitors, software applications, smart . You maintain composure and customer focus while troubleshooting and solving issues. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. When a customer becomes an owner, its the beginning of a relationship. Copyright 2023 Apple Inc. All rights reserved. Ci As new products and initiatives emerge, youre the first to learn, share, and inspire your team members through approachability and action. Easy 1-Click Apply (APPLE) Apple Technical Specialist - Part-Time job in Littleton, CO. View job description, responsibilities and qualifications. Do you love how it feels to help others? Their skills are an asset to the company, as they assist in resolving technical issues concerning customer's accounts or company software infrastructure. Bitte helfen Sie uns, Glassdoor zu schtzen, indem Sie besttigen, dass Sie The Apple Store culture really promotes growth people here help set you up for success. But you also know how to turn mild customer curiosity into intense interest and ownership. You reassure customers when delivering product diagnoses and potential solutions. Apple Technical Expert Apple Inc. - City, STATE Worked with management to propose and implement proactive customer service solutions Verified data integrity and accuracy Collaborated with cross-functional teams and diverse colleagues to accomplish team objectives and serve customer needs As businesses become more reliant on technology, the need for security professionals will continue to grow. You have excellent time management skills and can make decisions quickly. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Proven experience in sales and technology solutions, as well as in developing customer loyalty. Along the way, youll be updating your technical know-how and educating team members about technical issues. As technology becomes more complex, businesses will need to hire professionals who can help them understand and manage it. Bring your people skills and well help you with the technical skills. Aidez-nous protger Glassdoor en confirmant que vous tes une personne relle. per informarci del problema. I get the benefits of an office community from the relaxing environment of my home. Your teamwork skills can help you collaborate with your team members to complete projects and develop software that meets client needs. The Apple Store is open from 9:00 am to 9:00 pm, so you will need to be able to work a flexible schedule that includes weekends and holidays. naar Ability to assess customers support needs when they arrive, then provide solutions or refer them to other team members, Flexibility to regularly rotate through different technical specialities and skill sets, Ability to thrive on change as products evolve. Se continui a visualizzare Youll gain more technical expertise through mentoring from experienced Genius technicians, and youll grow professionally through development from store leadership. ein Mensch und keine Maschine sind. 4.2. Both full-time and part-time jobs are available. Programming of application code. para informarnos de que tienes problemas. With stock grants and discounts when purchasing Apple stock, every team member has the opportunity to become an Apple shareholder. Youll grow your career skills too, because leaders here take an active role in your professional development. Every call means a new opportunity for me to help our customers. Apple technical specialists need to have a wide range of technical skills to be successful in their careers. United States Department of Labor. Note: Apple benefits programmes vary by country and are subject to eligibility requirements. enva un correo electrnico a Your communication skills can help you to convey information effectively and build strong relationships with others. This requires a lot of testing and coordination between different teams within Apple. Onze Testing and data processing for tests. Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. Both full-time and part-time jobs are available. By combining those skills with the core Apple Store training everyone receives, as well as additional Creative Pro training, he was able to build a foundation for a new career. Apple specialists will need to stay up-to-date on these developments to keep their skills relevant and maintain a competitive advantage in the workplace. Discover even more benefits of doing what you love. They evaluate technical programs, develop application designs and web pages, provide customer service for programs and applications, and train customers and staff in . Wir entschuldigen uns fr die Umstnde. I interviewed at Apple (Sydney) in Feb 2023 Interview 15 minute phone call. We also take affirmative action to offer employment and advancement opportunities to all applicants. Please help us protect Glassdoor by verifying that you're a To become an Apple specialist, you need to have a strong technical knowledge of Apple products and software. As devices become more complex, so too does the software that runs them. The most common job after being a technical specialist is a systems administrator. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone, and iPad devices. Copyright 2023 Apple Inc. All rights reserved. to let us know you're having trouble. Introduce yourself, and well get in touch if theres a role that seems like a good match. We're creating something magical for the person who uses it. But I wanted a job that allowed me to interact with people as well. The entire store team benefits from your commitment to providing the best care for customers. Youre supporting people. Learn more (Opens in a new window) . This group ensures customers have peace of mind with longer warranty and support eligibility periods, enhanced service experiences, and coverage for accidental damage. Maintains system functionality by testing computer components. Sie weiterhin diese Meldung erhalten, informieren Sie uns darber bitte per E-Mail In Apple Retail, we help each other grow within our roles and beyond them. Your work hours will be based on business needs. Copyright 2022 Apple Inc. All rights reserved. Helping roll out the training program for Apples first wearable, Apple Watch, she found herself thriving in a range of new career experiences within the store, ultimately being promoted into management. Sometimes you take care of customers with advice or a solution on the spot, using your knowledge of current Apple technology to help with iPod, iPhone and iPad devices. Apples most important resource, our soul, is our people. Apple Technical Specialists also help ensure that all of Apples devicesfrom iPhones to Mac computersare compatible with each other. This is because technology has made it easier for hackers to access sensitive data and disrupt operations. In the store, we have this wonderful approach to the customer experience called Lets find out together. I love how each conversation begins a shared interest in learning something new. Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. See which role best matches your experience. Youre passionate about Apple, and you inspire and educate others about all that Apple has to offer. Learn more about the E-Verify program (Opens in a new window) . These programs typically include courses in programming languages, software development and mathematics. We receive extensive training and coaching sessions to get us ready, and if I ever encounter a customers question I cant solve alone, I can always call on a coworker for help. After customers purchase our products, youre the one who helps them get more out of their new Apple technology. Apple is a drug-free workplace. They can also help businesses to develop and implement best practices for protecting their data. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Many locations have immediate openings for these positions. Apple jobs for students Technical specialist Job Description Description Other times, you direct clients to support members of the team who help them get back online. Certifications & Licenses: Certifications are not a requirement to become an apple technical specialist, but they can help you become a more competitive job candidate. Youll need to be flexible with your schedule. This provides the opportunity to progress as you grow and develop within a role. The tuition reimbursement program helped make that possible. Culver City, CA. Its important to have a strong technical foundation in order to succeed in this role, so its a good idea to start by learning the basics of coding, web development, and graphic design. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Roles include Manager, Senior Manager, Store Leader, and Market Leader. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. enva un correo electrnico a If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Demonstrated proficiency in technology, particularly Apple products, and the ability to quickly learn about new products. When a customer needs assistance, you quickly assess their situation. Areas of work include Product Management, Account Management, Sales Training, Sales Forecasting, and Business Development Management. Apply to Technical Specialist, Expert, Apple Specialist and more! Areas of work include Technical Support, Customer Administration Management, Program Support, Instructional Design, Training, Software Support Engineering, and Management. Explore some of our roles to see which match yourinterests. This training is usually part of the onboarding process and may last for a few weeks. real person. The process took 3 weeks. To view your favorites, sign in with your Apple ID. The annual salary for technical specialists ranges from $73,000 to $106,000 per year. Diversity is becoming increasingly important in the business world as companies strive to create a more inclusive environment. During this time, the specialist will learn about the companys policies and procedures, as well as the products and services they offer. If youre applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area. Roles include Technical Specialist, Genius, Creative, and Creative Pro. Im based in Turkey, providing technical support for customers across this region. You need to be able to handle difficult customer service situations and have a strong knowledge of all Apple products. Well match your donations and contribute US$25 for every hour you volunteer. Apple products are often complex and require a variety of skills to troubleshoot, repair and maintain them. They may also earn additional compensation in the form of commissions and bonuses. Apple technology is complex, and technicians need to be precise when diagnosing and repairing devices. Aydanos a proteger Glassdoor verificando que eres una persona real. This is leading to an increased demand for diversity among employees, which includes professionals in the field of IT. As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. You gain satisfaction from bringing resolution and insight to each customer, elevating his or her relationship with Apple to the next level. para informarnos de que tienes problemas. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Working at Apple has actually made me rethink my academic goals. When a customer needs assistance, you quickly assess their situation. Apple is a drug-free workplace. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . 88 Apple Specialist jobs available on Indeed.com. Now, as a Senior Manager, Carissa is providing support and encouragement for her team members as they pursue their own path at Apple. Apple benefits help further the well-being of our employees and their families in meaningful ways. Programming and setup of application, middleware, and database. No matter where you work at Apple, you can take advantage of our health and wellness resources and time-away programmes. enviando un correo electrnico a Youll need to be flexible with your schedule. They oversee the implementation, configuration, updating, and maintenance of IT systems and components. You even provide personal training for new customers, helping them acquire the basic skills they need to get started on photo, video and music projects. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support developing strong, positive relationships with Apple. Introduce yourself, and well get in touch if theres a role that seems like a good match. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Serene believes that her stores leadership has been instrumental in her ability to envision a long-term career at Apple after graduation. Theyre so grateful and that feels really good.. They test new features, investigate bugs and glitches, and provide feedback to engineers about how well these features perform in real-world scenarios. We will work with applicants to make any reasonable accommodations. To view your favorites, sign in with your Apple ID. You reassure customers when delivering product diagnoses and potential solutions. I can invest in my future by earning my degree and by taking advantage of Apples other financial benefits. By helping Apple maintain strong relationships with customers, you are instrumental to our success. Discover even more benefits of doing what you love. What Does a Real Estate Development Manager Do? Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Si vous continuez voir ce The Apple Store is hiring now. Introduce people to the Apple products that help them do what they love in new ways. Apple is an equal opportunity employer that is committed to inclusion and diversity. I was looking for stable, part-time work as I learned to balance life and parenthood. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de Where personal and professionalvalues meet. You should also manage security functions and oversee the configuring of computer parts. Reasonable Accommodation and Drug Free Workplace policy, Learn more about your EEO rights as an applicant. Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. But you also know how to turn mild customer curiosity into intense interest and ownership. Reasonable Accommodation and Drug Free Workplace policy, Find available TechnicalSpecialist roles, Learn more about your EEO rights as an applicant. Come to us in your pursuit of success. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. Technology specialists provide support services for technological systems, programs, and networks. Apple technical specialists need the following skills in order to be successful: Technical skills: Technical skills are the abilities to use software, applications and tools to complete a task. envie um e-mail para Please help us protect Glassdoor by verifying that you're a A job as an Apple AtHome Advisor is an opportunity to use your knowledge of Apple products and services to help others. Communication skills: As a software engineer, you may be required to communicate with clients, managers and other software developers. Reasonable Accommodation and Drug Free Workplace policyLearn more (Opens in a new window) . See if you qualify! Thats why we offer a wide range of benefits for all our full-time and part-time team members. The ideal candidate will have in-depth knowledge of Apple products and software, as well as excellent customer service skills. Caso continue recebendo esta mensagem, You might help one customer sync music with video, show another how to retouch their photos, or even teach a child to code. Description As a Technical Specialist, you help new owners get started and current ones get quick, efficient support - developing strong, positive relationships with Apple. We are sorry for the inconvenience. They use a variety of computer software programs and may be required to lift and carry heavy equipment. Learn more about your EEO rights as an applicant (Opens in a new window) . When a customer needs assistance, you quickly assess their situation. As an Expert, whether you work full-time or part-time, you introduce people to the exciting world of Apple, having meaningful interactions, offering customized solutions, and turning curious visitors into loyal customers. This includes an understanding of how their products work, how they differ from competing devices, and how they can best be used to solve problems or meet customer needs. Were looking for people who get great satisfaction from helping people develop lifelong relationships with Apple every day. You should also be able to troubleshoot problems and provide customer support. Problem-solving skills: Problem-solving skills are essential for software engineers and other specialists in the technology industry. When compared to other jobs, technical specialist careers are projected to have a growth rate described as "faster than average" at 10% from 2018 through 2028. Lead teams, provide supportive feedback, and ensure both your team members and your customers have a valued experience. Help ons Glassdoor te beschermen door te verifiren of u een persoon bent. Documents and demonstrates solutions by developing documentation, flowcharts, layouts . The entire store team benefits from your commitment to providing the best care for customers. Were looking for an experienced Specialist who can provide expert advice and troubleshooting assistance for a wide range of Apple products, from iPhones and iPads to Macs and Apple TVs. My managers saw something in me, saw that I had the potential to contribute as a leader at some point, so they nurtured that side of me. Specialists often use technical skills to troubleshoot and resolve issues for their clients. Disculpa Whether you work full-time or part-time, each customer conversation you have will make it clear: youre not just supporting technology. Apple is a drug-free workplace. Discover how you can make an impact: See our areas of work, worldwide locations, and opportunities for students. Roles include Creative, Technical Specialist, and Genius. All our team members get paid sick days, vacation days, and parental leave. Aydanos a proteger Glassdoor y demustranos que eres una persona real. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Your work hours will be based on business needs. It offers the opportunity to work with cutting-edge technology and products, and to help customers get the most out of their Apple devices. Ajude-nos a manter o Glassdoor seguro confirmando que voc uma pessoa de To view your favourites, sign in with your Apple ID. Apple specialists have a wide range of responsibilities, which can include: Apple specialists salaries vary depending on their level of education, years of experience, and the company size and location. Looking out for all. Als u dit bericht blijft zien, stuur dan een e-mail When a customer needs assistance, you quickly assess their situation. Theres the general support we all get to help us develop our careers, but the leaders here also work with your specific interests and talents. You even give. Melissa is learning about more than technology. You are hands-on, enjoy a challenge, and are naturally focused on planning and prioritization. Technical specialists work with network analysts to review, diagnose, and treat technical problems related to computer networking operations and work with software and hardware. They may also earn additional compensation in the form of commissions and bonuses. Apple participates in the E-Verify program in certain locations as required by law.
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